![]() ![]() If you are using a Windows PC and are receiving an error about "iPhone listener process", please click HERE for how to fix it. You should tap on 'Trust' in order for it to connect in iTunes and iExplorer: If you've never used your iPhone or iPad with this Windows PC or Mac, make sure that you've chosen to "Trust this computer" on its touchscreen after plugging it in to your computer. iTunes will display the dialogue below when an iPhone or iPad its connected for the first time, and once you choose to Continue, your iPhone or iPad screen will ask whether to 'Trust' or 'Don't Trust' the computer. If you are using a regular iPod such as a Classic, Nano, or Shuffle, and are using a Mac, please download and install this version of iExplorer: Regular iPods download for Mac. If your device is showing as connected in iTunes without any errors but it still can't be seen in iExplorer, you should try completely closing or quitting iExplorer, then reopen it, and see if that helps, or try unplugging & reconnecting your iPhone or iPad and check again. An active iTunes connection is required since iExplorer uses the iTunes interface to access the data on your iPhone or iPad. Completely quit & reopen iExplorer and see if the new backup you just made in iTunes now appears in iExplorer.If iExplorer is still showing the screen to connect your iPhone, Pad or iPod when your device is definitely plugged in with its USB cable, open iTunes and make sure it is appearing as connected in iTunes first.Once the encrypted backup is finished, click on Apply in the lower right of iTunes.Check the box to Encrypt Backup below "This Computer" and choose a password you can remember which will create a new iTunes backup.Select your iPhone or iPad to bring up its Summary tab.If you have iOS 12 or 13, try encrypting your iTunes backup, if your iPhone or iPad is not already setup to encrypt. Sometimes the solution is as simple as needing to make more room on your computer's hard drive. If you receive any errors while backing up directly in iTunes or Mac's Finder, I would recommend following the steps in the AppleCare article below to fix it because that would indicate an issue unrelated to iExplorer, and in order to access the data in the Backup section of iExplorer, your device needs to be able to make a successful backup in iTunes or Mac's Finder first. If the backup completes without any error messages, try closing and reopening iExplorer and check the Backup section again. To back up in iTunes, just click on iTunes File menu > Devices > Back Up. If all sections within the Backup section are simply loading blank after choosing Back Up Now or Load Backup Data or Create Backup or Update Backup and verifying that your device is definitely configured to backup to "This computer", try making a backup directly in iTunes (or Finder in macOS 10.15) and see if any error pops up. If the steps above don't help, please try the steps in one of the sections below that best describes the issue: If you have macOS 10.14 Mojave or 10.15 Catalina, see this article for how to give iExplorer access to your iTunes backup folder: Why do I need to allow Full Disk Access in macOS Mojave for iTunes backups?. If you have an iPhone XS, iPhone XS Max, or an iPhone XR and are using a Mac, you should also update iExplorer to the most current version by using iExplorer menu > Check for Updates. iExplorer 4 for Windows should update automatically. If it was set to iCloud, change it to "This computer" and then close and reopen iExplorer and check the Backup section again. You can check these settings on the Summary tab for your device (the first screen that comes up when you click on your device in iTunes). If that doesn't help, open iTunes or Mac's Finder and check to make sure your device is configured to backup to your computer and not to iCloud. ![]() If you've done that already, try entirely closing iExplorer, reopen it, and check the Backup section again. If the Backup section is not loading your text messages, voicemail, notes, contacts, etc., you should first try right-clicking on Backup in the left panel and choose to Back Up Now or Update Backup which will create a new iTunes backup for that connected iPhone or iPad. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |